Altibox, a leading provider of triple-play solutions in Norway, has deployed Witbe’s Video Quality Assurance solution to automate testing of all its OTT video on PC, smartphones and tablets. The solution consists of multiple post-device monitoring robots that can emulate the real-life behaviour of video services on the multiscreen devices.
Witbe’s robots can perform complex test scenarios and repeat them systematically. It becomes possible to identify malfunctions, their root causes and also to determine liabilities (inter-domain responsibilities) to help the operator proactively solve any Quality of Experience (QoE) issues. Tests results are rendered, in real-time, via Witbe’s Experience Center platform on easy-to-read dashboards.
Altibox has been using Witbe solutions to manage its QoE since 2011. The partnership began when Witbe won the bid for test and validation of services with the operator’s set-top boxes. “Appreciating the efficiency of the solution, its ease of use and implementation, Altibox decided to extend the scope of their automated tests to their OTT video services on iOS and Android mobile devices and on their new online video platform called TV Overalt,†the companies explain.
Jarle Johnsen, Head of IPTV at Altibox, says: “Mobile devices have grown to become an integral part in our customer’s lifestyle to view the content we provide. We needed to apply very strict quality standards to these new video services just as we do for IPTV. We chose to extend the functional scope of their solution when we decided to transpose the test automation processes to our multiscreen applications.â€