What makes media companies successful in the connected era

Interoperability will be a key factor in the success of media companies in the connected era, according to Renaud de Cazotte, Director Media & Content Development at ALTRAN, whose company is helping to drive innovation in the sector thanks to consultancy, SI and even operations expertise. He highlights the need to embrace open technologies and open platforms to make integration and operations easier. In this interview he outlines the factors that will lead to success and the main challenges for media firms, including the need for a great QoE in order to ensure consumer loyalty.