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Alcatel-Lucent turns spotlight on customer satisfaction
Alcatel-Lucent is convinced that customer experience (CX) and customer experience management are about to become top priorities for Pay TV and broadband service providers...
TV makers cope amidst flat growth, constrained margins
A report this week that Panasonic was leaving the U.S. set-top market was a reminder that all is not well in consumer electronics (CE)...
Smaller CE brands focused on Connected TV
It was clear from CES 2012 that Connected TV functionality is going to start appearing on more CE brands and that the market for...
Putting the ‘smart’ into Smart TV
It is pretty clear where the major Connected TV vendors are heading this year, adding value to their platforms by integrating companion screen experiences...
Amino boosts in-home video networking with Wi-Fi
Wireless Fidelity (Wi-Fi) is one of the most successful networking technologies ever, and IPTV set-top provider Amino Communications announced this week that it is...
Set-top and online patents accentuate metrics debate
Evolving television and online delivery platforms are driving changes in the business and technology of audience measurement. A recent U.S. patent award on set-top...
Samsung nurtures SmartTV apps, picks Party Shots
Samsung is a long-standing proponent of finding new ways to use the TV. It began delivering RSS feeds to its connected TVs in 2008...
AT&T at CES 2012: One small step for U-verse TV developers
For us “industry folks,†the annual International Consumer Electronics Show in Las Vegas marks the final jolt back to reality after the holiday season....
Has wireless video finally come of age?
Service providers struggled for years to make high-quality, reliable wireless video streaming a reality. They often confronted pervasive problems that seemed impossible to resolve....
Three-screen grows up
An expression sometimes used in reference to one’s children—“The days are long, but years are shortâ€â€”applies to today’s fast-moving video business, as well. It...